Cookies Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used by website operators to make websites function efficiently, to improve performance and usability, and to provide information to the website owner.

Cookies do not typically contain personally identifiable information, but personal information that we store about you may be linked to the information stored in and obtained from cookies. Cookies are set either by the website you are visiting ("first-party cookies") or by third parties whose services are embedded on that website ("third-party cookies").

Cookies are not harmful to your device and do not contain viruses or malware. You have the ability to accept or decline cookies as described in Section 6 of this policy.

2. Types of Cookies We Use

We use the following categories of cookies on our website:

Strictly necessary cookies: Required for the website to function and cannot be switched off. They are set in response to actions you take, such as setting your privacy preferences or completing a contact form.
Performance and analytics cookies: Allow us to count visits and understand how visitors interact with our website so we can measure and improve performance.
Functional cookies: Enable the website to provide enhanced functionality and personalisation, such as remembering your cookie preferences between visits.

3. Essential and Functional Cookies

Certain cookies are strictly necessary for the operation of our website. Without these cookies, services that you have requested — such as the ability to submit our contact form or navigate between pages — cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

The following functional cookies are used on our website:

cookie_consent_nz4: Stores your cookie consent preference (accepted or declined). This cookie expires after 365 days and ensures you are not shown the consent banner on repeat visits.
Session cookies: Temporary cookies that exist only during your browser session. They are deleted automatically when you close your browser and are used to maintain basic website functionality.

4. Analytics Cookies

We may use analytics services to help us understand how visitors use our website. Analytics cookies collect information in an anonymous or aggregated form, including the number of visitors to the site, which pages are visited most frequently, the geographic region of visitors, and how visitors navigate between pages.

This information helps us improve our website and the experience of our visitors. Analytics data is not used to identify individual visitors. If you decline cookies via our consent banner, analytics cookies will not be set.

5. Third-Party Cookies

Some pages on our website may include content or features from third parties, which may set their own cookies on your device. We have no direct control over these third-party cookies. The third parties that may place cookies on your device when you visit our website include:

Google Maps: We embed a Google Maps iframe on our Contact and Home pages. Google may set cookies for the purpose of delivering and improving map functionality. You can review Google's privacy practices at google.com/policies/privacy.
Google Fonts: We load fonts from Google Fonts for typographic rendering. This may involve a connection to Google servers that records your IP address. Google Fonts does not set persistent cookies.
Font Awesome (CDN): We load icon fonts from the Cloudflare CDN. Cloudflare may collect access logs for security and performance purposes.

6. Managing and Disabling Cookies

You can control and manage cookies in several ways. When you first visit our website, you are presented with a cookie consent banner that allows you to accept or decline non-essential cookies. Your preference is stored and applied on subsequent visits.

You can also manage cookies directly through your browser settings. Most browsers allow you to:

View what cookies are stored on your device and delete them individually
Block third-party cookies
Block cookies from specific websites
Block all cookies from being set
Delete all cookies when you close your browser

Please note that if you block or delete cookies, some features of our website may not function as intended. Blocking strictly necessary cookies may prevent you from using certain parts of our website.

Instructions for managing cookies in common browsers:

Google Chrome: Settings > Privacy and Security > Cookies and other site data
Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
Microsoft Edge: Settings > Cookies and site permissions
Safari (macOS): Preferences > Privacy > Manage Website Data
Safari (iOS): Settings > Safari > Privacy & Security

7. How Long Cookies Are Stored

Cookies are stored for varying lengths of time depending on their purpose:

Session cookies are temporary and are deleted when you close your browser.
Persistent cookies remain on your device for a set period, or until you delete them. Our consent cookie is stored for 365 days.
Third-party cookies are governed by the respective third-party's policies and may have varying durations.

By accepting cookies via our consent banner, you agree to our use of non-essential cookies as described in this policy. You may withdraw your consent at any time by clearing cookies from your browser or by clicking the "Decline" option on our consent banner if it reappears.

Strictly necessary cookies do not require your consent as they are essential for the website to operate. These will be set regardless of your cookie preference.

9. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Any changes will be reflected in an updated version of this page with a revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about our use of cookies, please contact us:

Business name: Naturalcartilage
Address: 1061/716 Great South Road, Penrose, Auckland 1061, New Zealand
Phone: +64 9 622 2889
Email: welcome@naturalcartilage.world